This Privacy & Disclaimer policy applies to the Peaceful Plate website (peacefulplate.com.au) and all services provided by Megan Boswell, Credentialed Eating Disorder Clinician and Accredited Practising Dietitian ABN 63360223362 ("Peaceful Plate," "we," "us," "our").

By using our website or services, you agree to this policy. If you don't agree, please don't use our services.

about this policy

Effective Date: 11/08/2025

Privacy & Disclaimer - Peaceful Plate

Personal Information We Collect
We collect information you provide when you:

Book consultations or use our services
Contact us via email or forms
Subscribe to our newsletter
Engage with our social media

This may include:

Basic details: Name, email, phone number, address
Health information: Medical history, eating patterns, mental health conditions, medications
Payment information: Processed securely through our booking platform

How We Use Your Information
We use your information to:

Provide nutrition consultations and support
Communicate about appointments and treatment
Send relevant health information and updates
Process payments and Medicare/NDIS claims
Comply with professional and legal obligations

Health Information Protection
As a registered health practitioner, we handle your health information according to:

Privacy Act 1988 (Commonwealth)
Australian Privacy Principles

Professional dietitian standards and ethics

Your health information is:

Kept strictly confidential
Only shared with your explicit consent or as required by law
Stored securely and accessed only by authorized personnel
Used solely for your treatment and care

Information Sharing
We may share your information:

With your consent: To other healthcare providers in your care team
Legal requirements: If required by law or court order
Safety concerns: If there's risk of serious harm to you or others
Service providers: Secure platforms for booking, payment, and practice management

We never sell or share your information for marketing purposes.

Your Rights
You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent for marketing communications
Make a complaint about how we handle your information

Contact us at megan@peacefulplate.com.au to exercise these rights.

Data Security
We protect your information through:

Secure, encrypted booking and payment platforms
Password-protected systems
Regular security updates
Limited access to authorized personnel only

privacy policy

Personal Information We Collect
We collect information you provide when you:

Book consultations or use our services
Contact us via email or forms
Subscribe to our newsletter
Engage with our social media

This may include:

Basic details: Name, email, phone number, address
Health information: Medical history, eating patterns, mental health conditions, medications
Payment information: Processed securely through our booking platform

How We Use Your Information
We use your information to:

Provide nutrition consultations and support
Communicate about appointments and treatment
Send relevant health information and updates
Process payments and Medicare/NDIS claims
Comply with professional and legal obligations

Health Information Protection
As a registered health practitioner, we handle your health information according to:

Privacy Act 1988 (Commonwealth)
Australian Privacy Principles
Professional dietitian standards and ethics

Your health information is:

Kept strictly confidential
Only shared with your explicit consent or as required by law
Stored securely and accessed only by authorised personnel
Used solely for your treatment and care

Information Sharing
We may share your information:

With your consent: To other healthcare providers in your care team
Legal requirements: If required by law or court order
Safety concerns: If there's risk of serious harm to you or others
Service providers: Secure platforms for booking, payment, and practice management

We never sell or share your information for marketing purposes.

Your Rights
You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent for marketing communications
Make a complaint about how we handle your information

Contact us at megan@peacefulplate.com.au to exercise these rights.

Data Security
We protect your information through:

Secure, encrypted booking and payment platforms
Password-protected systems
Regular security updates
Limited access to authorised personnel only

Professional Services

Qualified Care: Megan Boswell is a Credentialed Eating Disorder Clinician (CEDC) and Accredited Practising Dietitian (APD) registered with Dietitians Australia.
Scope of Practice: Our services include nutrition assessment, eating disorder support, and health education. We work within professional dietitian scope of practice.
Age Range: Individual consultations are available for clients aged 14 and over.

Not Medical Advice

General Information: Website content is for educational purposes and doesn't replace professional medical advice.
Individual Assessment Required: Recommendations are based on individual consultations. Don't rely solely on general website content for health decisions.
Medical Supervision: Continue seeing your doctor and other healthcare providers. Don't stop medications or treatments without medical supervision.

Emergency Situations
We are not a crisis service. For mental health emergencies:

Emergency: Call 000
Mental health crisis: Lifeline 13 11 14
Suicide prevention: 1300 659 467

Medical Emergencies: Contact your doctor or emergency services immediately for serious health concerns.

Treatment Outcomes

Individual Results: Treatment outcomes vary between individuals. We cannot guarantee specific results.
Collaborative Care: Best results occur when working collaboratively with your healthcare team.
Your Responsibility: Success depends on your engagement and following agreed treatment plans.

Website and Technology

Third-Party Links: Our website may link to other sites. We're not responsible for their content or privacy practices.
Technical Issues: While we maintain our website carefully, we can't guarantee it will always be available or error-free.
Booking Platform: Appointments are managed through Practice Better. Their terms and conditions also apply.

disclaimer

Professional Services

Qualified Care: Megan Boswell is a Credentialed Eating Disorder Clinician (CEDC) and Accredited Practising Dietitian (APD) registered with Dietitians Australia.
Scope of Practice: Our services include nutrition assessment, eating disorder support, and health education. We work within professional dietitian scope of practice.
Age Range: Individual consultations are available for clients aged 14 and over.

Not Medical Advice

General Information: Website content is for educational purposes and doesn't replace professional medical advice.
Individual Assessment Required: Recommendations are based on individual consultations. Don't rely solely on general website content for health decisions.
Medical Supervision: Continue seeing your doctor and other healthcare providers. Don't stop medications or treatments without medical supervision.

Emergency Situations
We are not a crisis service. For mental health emergencies:

Emergency: Call 000
Mental health crisis: Lifeline 13 11 14
Suicide prevention: 1300 659 467

Medical Emergencies: Contact your doctor or emergency services immediately for serious health concerns.

Treatment Outcomes

Individual Results: Treatment outcomes vary between individuals. We cannot guarantee specific results.
Collaborative Care: Best results occur when working collaboratively with your healthcare team.
Your Responsibility: Success depends on your engagement and following agreed treatment plans.

Website and Technology

Third-Party Links: Our website may link to other sites. We're not responsible for their content or privacy practices.
Technical Issues: While we maintain our website carefully, we can't guarantee it will always be available or error-free.
Booking Platform: Appointments are managed through Practice Better. Their terms and conditions also apply.

Using Our Services

Eligibility: Services are for individuals aged 14+ or parents/guardians booking on behalf of minors.
Accurate Information: You must provide accurate information for safe, effective care.
Payment: Fees are due at time of service. Medicare and NDIS rebates available where eligible.

Cancellation Policy

24 Hours Notice Required: Please provide 24 hours' notice for cancellations.
Late Cancellation Fee: 50% fee applies for cancellations within 24 hours.
No-Show Fee: 100% fee applies if you don't attend your appointment.
Same-Day Rescheduling: No fee if we can reschedule for the same day.
Emergency Flexibility: Fees may be waived for genuine emergencies at our discretion.

Intellectual Property

Website Content: All content is protected by copyright and owned by Peaceful Plate.
Personal Use Only: Information is for your personal use only. Don't reproduce or distribute without permission.
Social Media: You may share our social media posts using platform sharing features.

Limitation of Liability

Professional Standards: We provide services according to professional dietitian standards.
No Guarantees: We cannot guarantee specific health outcomes.
Your Responsibility: You're responsible for following treatment recommendations and maintaining contact with your healthcare team.

TERMS OF SERVICE

Using Our Services

Eligibility: Services are for individuals aged 14+ or parents/guardians booking on behalf of minors.
Accurate Information: You must provide accurate information for safe, effective care.
Payment: Fees are due at time of service. Medicare and NDIS rebates available where eligible.

Cancellation Policy

24 Hours Notice Required: Please provide 24 hours' notice for cancellations.
Late Cancellation Fee: 50% fee applies for cancellations within 24 hours.
No-Show Fee: 100% fee applies if you don't attend your appointment.
Same-Day Rescheduling: No fee if we can reschedule for the same day.
Emergency Flexibility: Fees may be waived for genuine emergencies at our discretion.

Intellectual Property

Website Content: All content is protected by copyright and owned by Peaceful Plate.
Personal Use Only: Information is for your personal use only. Don't reproduce or distribute without permission.
Social Media: You may share our social media posts using platform sharing features.

Limitation of Liability

Professional Standards: We provide services according to professional dietitian standards.
No Guarantees: We cannot guarantee specific health outcomes.
Your Responsibility: You're responsible for following treatment recommendations and maintaining contact with your healthcare team.

Questions or Concerns: Contact us about this policy at megan@peacefulplate.com.au

Privacy Complaints: We take privacy seriously. Contact us immediately if you have concerns about how we've handled your information.

Practice Information:

Email: megan@peacefulplate.com.au
Address: 888 Brunswick Street, New Farm QLD 4005

Professional Registration: Dietitians Australia, Australia New Zealand Academy of Eating Disorders (ANZAED)

contact information

Questions or Concerns:
Contact us about this policy at megan@peacefulplate.com.au

Privacy Complaints: We take privacy seriously. Contact us immediately if you have concerns about how we've handled your information.

Practice Information:

Email: megan@peacefulplate.com.au

Address: 888 Brunswick Street, New Farm QLD 4005
Professional Registration: Dietitians Australia, Australia New Zealand Academy of Eating Disorders (ANZAED)

We may update this policy to reflect changes in our practice or legal requirements. We'll notify you of significant changes via email or website notice.

Last Updated: 11/08/2025

This policy is designed to be clear and accessible. If you have questions about any section, please don't hesitate to contact us.

policy updates

Credentialed Eating Disorder Clinician and Accredited Practising Dietitian providing weight-neutral, inclusive nutrition support for eating disorder recovery and neurodivergent nutrition needs. Australia-wide via telehealth + Brisbane face-to-face.

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We acknowledge the Traditional Owners of the land on which we work and reside. We pay our respects to the Jagera and Turrbal people, and the Elders past, present and emerging. We embrace diversity and are committed to creating a safe environment for all people.